The MMOFPS has no barber, no surgeon, it’s new character or nothing.
An upcoming update will introduce the ability to change your character’s lookwithin limits.
For drastic changes, you would still need a new wizard.

The option will be available from the character select screen.
That’s a pretty big caveat.
That’s the most dramatic part of a characters look.

They all look strikingly different and, while our wizards rarely speak, they do have different voices.
I’ve heard of people recreating characters after years to change their look.
I’ve also known people to always have their helmet shown, to hide their stupid face.
It’ll be nice to not go through the rigmarole just to cut your hair.
Give them a few years and maybe you’ll get to change origin too.